Marpac UK

Warranty

Product Warranty and cancellation rights

Under the Consumer Contracts Regulations, 2013, you are entitled to cancellation of your Online Order within 14 days after the day on which you receive your order. This right does not extend, however, to products shipped outside the UK. To exercise your right of cancellation, please contact hello@marpacsleep.co.uk. Please ensure that you provide a clear statement that you wish to cancel together with your order number, your contact details and details of the products you wish to cancel. Prior to returning any product, you are obligated to keep and take reasonable care of them. If the order has already been dispatched for deliver, please wait until you have received your order before exercising your cancellation rights.

Sound machine Warranty

Marpac warrants its sound machine products (with exceptions as indicated below), to the original purchaser, to be free of defects for a period of one year from the date of purchase. This limited warranty covers all parts and/or workmanship against defects or breakage in normal intended use. This limited warranty does not cover damage caused by accidental dropping, rough handling, or misuse of the product, including tampering, or the application of electrical power other than that listed on the label (120V or 240V, depending on the model). Altering or tampering with the label will also void this warranty. This limited warranty covers our products for use in the country they were purchased from. Should you attempt to use this product in another country, this limited warranty will be void.

Disclaimer of other warranties

To the fullest extent permitted by law, Marpac disclaims all other warranties with respect to its sound machine products, including but not limited to any express implied warranties or warranties of merchantability or fitness for a particular use.  In addition, to the fullest extent permitted by law, Marpac shall not be liable for damages of any kind, including damages for property damage or personal injury resulting from your use of the product. This includes all direct, indirect, special, punitive or consequential damages.

Marpac makes no medical or health claims regarding its sound machine products. Any questions or concerns regarding medical or health conditions should be addressed by a licensed physician.